How To Fix Netflix Error Code UI3012 [Updated: 2023]

Do you get a UI3012 error code when using Netflix on your Windows PC? Are you stumped as to why this is occurring, or are you seeking a solution as to how to fix Netflix error code UI3012?

If you’re having issues with Netflix, this post is for you. Learn how to swiftly fix Netflix error UI3012 on your computer in this article.


What Is Netflix Error Code UI3012?

When you try to connect to Netflix, the UI3012 message may display. It’s most common on a PC or Mac browser, although it can also appear on a streaming device (e.g., Apple TV) or mobile app. On the screen, along with the following error code notice.


Why Does Netflix Error Code UI3012 Occur?

Netflix error code UI3012 is generally caused by a problem with your server’s connection, which prevents your device from connecting to the Netflix servers and resulting in disrupted service. 

This issue might be caused by low signal strength, static interference, improper/wrong settings, or even faulty wiring.


How To Fix Netflix Error Code UI3012?

Because there are a number of reasons behind UI3012, you’ll need to try a few things, as listed below, in order to fix it properly.


Reload The Page

The first and most common approach is to try what Netflix recommends. Reload the website and check whether the error code appears again.


Reboot Your Streaming Device

Perhaps your computer is having issues because it has too many programs open, which is causing bugs in the system. Shut down your device for a couple of minutes and then restart it. Try streaming your programs once again by logging into Netflix.com.


Make Sure You Have Stable Internet Connection

Sometimes the error code is caused by your internet connection, since numerous factors may result in it being constantly on. To get rid of the issue, attempt the following:


  • Reboot The Modem/Router

Before switching your internet connection on and back off, shut down your device for a minimum of 2-4 minutes. Attempt to stream Netflix once again.


  • Try To Get The Cable Connection

If you don’t have access to a wired connection, attempt to connect your gadget and router with a cable. If the issue persists, go on to the next step.


Re-Install The Netflix App

Uninstall the Netflix app on your device and then reinstall it. However, before doing so, log out of all of the devices you’ve logged into using. You may do so by going to your account settings page and choosing “Sign Out of All Devices” from the drop-down menu.


Disable The Netflix VPN

Because a VPN works by encrypting, decrypting, and re-encrypting data as it travels between your computer and Netflix, it may cause issues with the transmission of data. If you have one, see if turning it off helps your connection.


Check The Status Of Netflix Server

Because Netflix’s whole infrastructure is down, you may run into difficulties signing in to Netflix. It’s possible that other consumers have complained about disruption. All you can do if it’s a global problem is wait for Netflix to return online.


Use A Different Browser

Another option is to stream Netflix in a different browser. After Netflix updates its website, you may discover new issues that you’ve never seen before; these changes might not be immediately compatible with your current browser.

Try using the Netflix app on a device with a VPN (make sure it’s up to date). Alternatively, use the Netflix app on a streaming device, phone, or tablet (ensure that it’s running the most recent version).


Switch To A Different Network

If you’re at school or the library and your network administrator has banned streaming services connection, this may be the case. In this situation, you won’t be able to solve this error issue until you can get somewhere else.

If you’re using your phone’s mobile data connection to connect to a server, try switching to Wi-Fi if possible.


Enhance Your Wi-Fi Signals

The effectiveness of your Wi-Fi connection is determined by numerous variables; go through these techniques to get the most out of your Wi-Fi.


  • Check What Is Interrupting Wi-Fi Signals

There may be several reasons for a Wi-Fi signal to be disrupted. Other wireless gadgets, such as cordless phones, wireless bells, and microwave ovens, might interfere with the signal. Keep the equipment away from it.


  • Position The Router At A Proper Place

If you use your PC or laptop to access the internet, install your router in a location where you spend the most time surfing the web. The router’s position is often optimal near the center of the house. However, it may differ from one case to another.


  • Set Your Router At An Appropriate Height

When compared to keeping the router on a table or someplace low, placing it on a height spreads its signals more effectively. This also aids in the prevention of signal interference.  It’s essential that it is at least as tall as any other wireless device in the vicinity.


Deactivate any Browser Extensions

If you have any downloaded add-ons on your browser, turn them off and check if the problem is fixed. Now that you know which one was at fault, you may enable each one, in turn, to see whether the problem persists.


  • For Google Chrome

Follow the steps below to deactivate extensions on Chrome:

  • On the top right corner, tap on the three dots.
  • Select Settings.
  • In the upper left corner of your browser, click the tab to go to the 
  • To individually turn off or remove any extensions, go to Settings > Extensions. 

  • For Firefox

Follow these simple steps to turn off the extensions in Firefox.

  • At the top right corner of the Firefox screen, click on the three dots.
  • From the drop-down menu select the Add-ons option.
  • Disable any dubious add-ons and double-check to ensure that they are disabled.

Wrapping Up!

The Netflix problem UI3012 should have been fixed after following the solutions provided in this article, but it is still there. The procedures outlined are simple to follow and have helped many individuals resolve their computers’ Netflix error code UI3012.

Make certain to follow the methods precisely so that you may fix the error code and restart watching Netflix.