How To Fix Netflix Error Code NW-2-5 In UK[Updated: May’2022]

Netflix is the pinnacle of leisure, and there’s not a thing that will keep you from enjoying your time however you choose. There are, however, a few annoyances that might ruin your trip, one of which is Netflix Error Code NW-2-5.

We’ll go through all there is to know about this issue and how to fix it later today, but have a look at our blog for additional information on NW-2-5, what causes it, and how to fix this issue.


What Is Netflix Error Code NW-2-5?

The Netflix error code NW-2-5 is a sign that your network connection is down. If this message appears on your device, you won’t be able to access Netflix. 

The majority of Smart TVs, PS4s, and Xbox 360s are affected by this error code. We’ve all received this warning on our gadgets; so, what exactly we should do to fix this error code? All you need to know is outlined in this blog.


Reasons Of Netflix Error Code NW-2-5 To Occur

Why is the Netflix error NW-2-5 displayed? Here are a few reasons why this might occur.

  1. Netflix is completely banned on Public Wi-Fi.
  2. Satellite Internet or Cellular data is utilized
  3. Sluggish Internet Connection.
  4. Weak Wi-Fi connection.
  5. The router having problems.

How To Fix Netflix Error Code NW-2-5 In United Kingdom

If you’re having trouble streaming Netflix because of an error code NW-2- 5, make sure your internet is connected. Here’s how to fix it and binge-watch without interruption.


  • Make Sure Whether Your Network Is Compatible With Streaming

One of the most prevalent reasons for getting Netflix error NW 2 5 is that your network is blocking you from connecting to Netflix. There’s not much you can do if your ISP has shut off the internet connection you are using. Inquire with your Internet Service Provider about whether Netflix’s services are prohibited.

When you’re connected to a hotspot at work or school, there’s a higher chance of getting Netflix NW-2-5. Because they don’t have limitless bandwidth, public Wi-Fi restrictions on comparable streaming services such as Netflix. This might result in video quality deterioration or connection problems with Netflix.

If you’re still getting the “No Internet Connection” message after switching to public Wi-Fi, your internet connection is probably outdated. DSL or cable internet has a greater download speed than wireless connections.


  • Make Sure Your Internet Connectivity Is Good Enough

When you get the NW-2-5 code, first verify that you have access to the Internet. You must first establish your connection to the Internet and then take appropriate action. Here are some suggestions for resolving Netflix error numbers NW-2-5.

Method 1:

A network administrator account might be used to check whether Netflix is intentionally prohibited. It’s quite probable that the network has a limited bandwidth if you’re attempting to view something via public WiFi.

Method 2:

If you’re having difficulties with your connection, check to see whether it’s via a cellular network or satellite Internet. They might decrease the speed of your connection, so try using a different network if possible. As a consequence, an NW-2-5 Netflix error occurs. Consider upgrading to Cable Internet or DSL in order to fix the problem.

Method 3:

Restart the device. This is a typical approach to fix a variety of connection problems.

Method 4:

Restart your home networks. For approximately 20-30 seconds, unplug your router and modem, then reconnect them. If this error persists despite these attempts, consider other options.


  • Make Sure Your Router Is Not Causing The Problem

Connect the wireless router to the modem using an Ethernet cable if you’re using one. If you can access Netflix by doing so, your router is most likely to blame for the NW-2-5 error. Here’s how to fix it.

  • Turn off all your devices.
  • Connect the device to the modem via an Ethernet cable.
  • Remove the modem for at least 30 seconds, then reattach it after making sure it’s secure.
  • Attempt to access Netflix again after turning on the device.

  • Make Sure Your DNS Configuration Is Correct

Because of the Netflix outage, you might be receiving this error code when attempting to connect to Netflix using your computer or mobile device. This problem can also be caused by incorrect DNS settings on gaming consoles, including Xbox, PlayStation, Streaming Media Players, and set-top boxes. Here’s how to change your device’s DNS settings.

If you’re receiving this Netflix error code on a PlayStation 3/4 (PS3/4), disconnect the device from the power source and leave it off for a few minutes. After waiting at least 30-40 seconds, press the Power button for at least 30 seconds to shut down the system.

Follow the mentioned below steps and fix the Netflix Error Code NW-2-5 on your own.

  • On the Xbox controller, press and hold the Guide button.
  • Select the Settings icon. Select ‘Network Setting‘ from the drop-down menu.
  • Select your network and choose ‘Configure Network‘ from the drop-down menu.
  • Check the box next to ‘Automate,’ then select ‘Automatic‘ from the drop-down menu. Navigate to the DNS Setting page.

  • Reboot Xbox and have fun streaming Netflix.

  • Check To See Whether Your Wi-Fi Signal’s Connection Is Stable

The greatest way to broadcast material is without a doubt via a wired ethernet connection. However, there are certain methods that may improve the quality of your Internet connection:

  • The router should also be positioned away from strong magnetic fields, such as those generated by televisions or microwave ovens. 

The user must check to see whether the router is located near other wireless gadgets, such as radios, phones, baby monitors, and similar devices. It’s critical to relocate the router far away from these sources to decrease the risk of weak Internet signals.

  • The signal strength of each router is limited; hence, it’s critical that the router is positioned close to the connected devices (such as PCs, televisions, mobile phones).
  • Place the router at a higher place. When placed on higher locations, such as above shelves or cabinets, the router provides a stronger signal than if it is kept in the same area.

Consider utilizing the above-mentioned techniques for obtaining the best Wi-Fi signals.


  • Request Assistance From Your ISP (Or Netflix).

If you’re confident your device, network setup, and internet connection are in good working order, contact your ISP for additional assistance and analysis.

An ISP can do more thorough testing of your connection. If there’s an issue with the connection between your local network and Netflix, the ISP should be able to tell if it’s because of a problem on their end (such as faulty DNS servers we discussed earlier).


Final Thought

Netflix encourages you to watch your shows whenever and however you choose, and it’s time you dedicated some time for rest. Any barrier or inconvenience in the form of Netflix Error Codes will eventually dampen your spirits, so it’s a good idea to prepare ahead of time.

Because we, too, were victims of the same mistake, it was our responsibility to make things as simple as possible for other Netflix customers to fix the NW-2-5 error code and access limitless Netflix from anywhere in the world. This step-by-step technique is intended to draw attention to all conceivable solutions.

Enjoy streaming your favorite Netflix movie!